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All Kepher pieces are made to order — produced specifically for you after purchase. Production typically takes 2–7 business days depending on the product and production partner. After production, standard US shipping takes 3–8 business days. International shipping takes 7–21 business days. You will receive a tracking number as soon as your order ships. Total time from order to delivery is typically 7–15 business days domestically.

Because all Kepher pieces are custom-made to order, we generally do not accept returns for change of mind or sizing errors. However, if you receive an item that is damaged, defective, or materially different from what was ordered, we will provide a replacement or full refund. Contact us at orders@kepher.co within 14 days of delivery with photos. See our full Return Policy for details.

You have a 24-hour cancellation window from the time of purchase. After 24 hours, production may have already begun and cancellations cannot be guaranteed. To request a cancellation, email orders@kepher.co immediately with your order number and "CANCEL REQUEST" in the subject line. We will do our best to accommodate you within that window.

Slight variations in color, print placement, and texture are inherent to the print-on-demand production process and the nature of custom, handmade goods. Screen calibrations also vary between devices. These variations are not considered defects — they are part of what makes your piece unique. If the variation is significant and materially different from what was shown, please contact us and we will make it right.

Yes — Kepher ships worldwide. International customers are responsible for any import duties, customs fees, or local taxes assessed upon delivery. These vary by country and are not included in your order total. We are not responsible for delays caused by customs clearance. Estimated international delivery is 7–21 business days after production and dispatch.

Each product page includes sizing information. Our Size Guide provides detailed measurements for each category. Because our pieces are custom-made to order, we strongly recommend measuring yourself before ordering and comparing to the size chart. When between sizes, we generally recommend sizing up for comfort. If you have specific sizing questions, email hello@kepher.co before ordering.

Absolutely. All payment processing is handled exclusively by Stripe, a PCI-DSS Level 1 compliant payment processor — the highest level of payment security available. Kepher Fashion never stores your credit card number, CVV, or banking details on our servers. Your payment data goes directly to Stripe's secure infrastructure. See our Privacy Policy for complete details.

The Kepher Codex is our inner circle email list — the first to know about new collection drops, limited releases, brand lore, and exclusive pre-orders. Subscribers get early access before anything goes public. We send no more than 4 emails per month, and we never sell or share your information. Join at the bottom of our homepage or any collection page.

Yes — selectively. Kepher collaborates with creators, stylists, photographers, and brands whose energy aligns with ours. We are not interested in generic influencer arrangements. If you feel a genuine alignment with the Kepher frequency, reach out to press@kepher.co with your portfolio, audience demographics, and a brief note on why you feel the connection. We read every pitch personally.